ENTERPRISE SERVICE MANAGEMENT
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Entitlement Groups in an Enterprise Service Catalog
The Challenges of Supporting a Remote Workforce
In the wake of COVID-19, a large percentage of people are currently working from home. This poses a logistical nightmare for anyone trying to support these employees.
SMAX Portal Upgrades
Micro Focus ITSM transitions to ESM
Robotic Process Automation (RPA)
Using software robots, which mimic screen-based human actions to perform everyday tasks, you can boost productivity while keeping your underlying applications and IT infrastructure intact.
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Enterprise Service Management
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