From Chaos to Order for Enterprise Operations
Enterprise Service Management
Optimize the way your IT organization handles service delivery with asset and configuration management.
- Big Data Analytics
- AI-driven Service Portal
- Built-in Automation
- Codeless Configuration for Quick Time to Value
- Driving Digital Transformation with Enterprise Service Management
Leverage the expertise of GreenLight Group to run and manage your IT Operations Management solution(s) for day-to-day operations, taking the technology constraints out of the equation.
- Provide SaaS and SaaS-like experiences
- Supply based on Best-of-Breed technologies
- Utilize decades of experience in large-scale enterprises
- Manage environments using next-generation technologies and methodologies
- Provide production uptime SLA’s
Get clear, end-to-end application performance monitoring and isolate any problems for all of your applications.
- Installation, configuration and best practices
- Integrations with third-party monitoring tools
- Customized monitoring for in-house applications
- Automated monitoring deployment
- Performance data visualization and reporting
- Cloud-based hosted monitoring
Build and manage hybrid cloud services in a environment that will grow and adapt to your business needs.
- Hybrid Cloud Management
- Robotic Process Automation (RPA)
- Governance, Risk and Compliance Automation (GRC)
Remain up to date, experience speedy resolutions, and even help prevent potential problems before they impact software performance. Our goal is to help you achieve control by selecting the level of service to suit your needs and transparency to maximize the value of your IT investment.
- Incident & Problem Resolution
- Software Updates, Patches, Guidance
- Access to Experienced Engineering Experts
- Self-Service Support & Emergency Response
- System Stability & Optimization Assistance
Our engineers rely on their extensive knowledge and years of experience to get to know our customers, their environments, and the challenges they are facing. GreenLight’s goal is to help you improve the proficiency of your IT staff, coupled with increased productivity of your Micro Focus software. GreenLight Group’s support team is made up of qualified engineers who possess the skills and experience necessary to diagnose, correct, and often foresee problems in your Micro Focus Software. As a Micro Focus Global Service Integrator (SVI) certified partner, GreenLight Group is your one-stop shop for your support needs.SUBMIT SUPPORT TICKET
Due to our comprehensive troubleshooting experience, especially within complex IT environments, we’re able to identify your point of contention and implement the expert solution necessary to get your system back online, as well as provide additional insight to future enhancements and improvements to your supported applications.
Expertise You Can Rely On
GreenLight Group is committed to a partnership with our clients to ensure cost effective, flexible and collaborative engagements. Our intent is not to sell you something you don't need, but to work with what you already have to make your environments functional and dynamic.
- Expert Evaluation
- Seamless Implementation
- Strategic Consulting
- A Partnership for Success
Get in touch with our experts. Schedule a 30 minute call for more information.
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