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Greenlight Group Conserves Capitol
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Greenlight Group profitably rebalanced a service provider's
team saving them over $50,000 in overhead, while significantly
improving the overall quality of their service. In our evaluation
of their systems tools, Greenlight Group discovered that an additional
Windows System Administrator was required. This transformation
proactively discovered and managed critical issues and resulted
in a more efficiently balanced management team.
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Greenlight Group Does Better Business
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Greenlight Group's client was experiencing an issue with their application that
prevented their customers from completing purchases. Greenlight Group spearheaded
an implementation and customization of OpenView Internet Services that enabled the
client to better manage their application servers. As a result, they were able to
automate the diagnosis, notification and restoration of the service, which ultimately
saved the company significant revenue by preventing abandoned sales.
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Greenlight Group Innovates
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Utilizing the capabilities of the HP Service Desk Configuration Management functionality,
Greenlight Group saved a client over 100 man-hours in their Fixed Assets audit.
It now takes only 3 man-hours to produce the audit accurately and on time!
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Greenlight Group Saves Time
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In Response to a diagnosis of downtime, Greenlight Group used OpenView Internet Services
and OpenView Operations to create custom scripts to resolve the problem and bring
the website back online, automatically and with minimal engineer intervention.
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