Business Service Management Solutions

HP Business Service Management (BSM) is a complete business service management solution that integrates network, server, application and business transaction monitoring. It connects business services to underlying infrastructure and applications, allowing you to prioritize service outages with the most impact. This results in better quality of services at a lower cost to your business. HP BSM delivers high quality operations with both top-down and bottom-up approaches, utilizing  Operations Center and Network Management Center software as well as integrations with Service Manager and supporting it with a single version of the truth with Universal CMDB software.

With these solutions your IT organization can:

  • Reduce the time subject matter experts spend on day-to-day operational activities through automation technology.
  • Increase your quality of service by accelerating problem diagnosis and resolution times.
  • Better understand the relationship between your business services and their underlying infrastructure.
  • Take advantage of virtualization and cloud computing.